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Shipping and Delivery Policy

SHIPPING AND DELIVERY

1. ORDERS PLACED FROM WITHIN THE UNITED KINGDOM

UK orders are fulfilled through Amazon Logistics UK. 

Orders placed via the Beauty by Ané website are dispatched 7 days a week, including Public Holidays. 

Orders placed before 2pm UTC will be dispatched the same day.

ESTIMATED DELIVERY TIMES FOR UK ORDERS

UK Mainland: 1 - 4 days. 

Channel Islands, Northern Island and the Highlands: 2 - 7 days.

2. ORDERS PLACED FROM WITHIN THE UNITED STATES 

USA orders are fulfilled through Amazon Logistics USA. 

Orders placed via the Beauty by Ané website are dispatched 7 days a week, including Public Holidays. 

Orders placed before 2pm UTC will be dispatched the same day.

ESTIMATED DELIVERY TIMES FOR USA ORDERS

USA Mainland:  1- 4 days

3.  ORDERS PLACED FROM WITHIN THE EU AND REST OF THE WORLD

Orders placed via the Beauty by Ané website will be dispatched within 2 working days using Royal Mail, DHL or UPS. 

ESTIMATED DELIVERY TIMES FOR EU and REST OF THE WORLD ORDERS 

Estimated 7 - 21 days depending on the carrier and local customs processes. 

SHIPPING CONFIRMATION EMAILS

Once your order and payment have been processed, you will received an order confirmation via email to confirm your purchase and your order number. Please quote your order number in any correspondence.

Upon shipment you will receive a shipping confirmation email containing the shipping details of your package. Should you not receive these emails, please contact ane@beautybyane.com

If you haven’t received a shipping confirmation email within 2 working days of placing your order, please contact ane@beautybyane.com

Please report missing orders within 21 days after the order was placed.