Frequently Asked Questions
Everything you need to know about Beauty by Ané, our products, and how to get the most from your skincare routine. Can’t find what you’re looking for? Drop me a message at ane@beautybyane.com - I’d love to help.
About Our Skincare
What is Beauty by Ané?
Beauty by Ané is a UK-based, science-led skincare brand formulated specifically for skin that’s changing.
Our products are designed around the real biology of perimenopause and menopause, when declining oestrogen affects your skin’s barrier, hydration, elasticity, and tone.
We create targeted, high-performance formulations built on ingredient science, not trends.
Who are your products designed for?
Our products are formulated overall for women aged 35 and over whose skin is changing due to hormonal shifts during perimenopause and menopause.
That said, the science behind our formulations - barrier support, hydration, gentle exfoliation - benefits anyone looking for effective, no-nonsense skincare.
If your skin feels different to how it used to, our range was made with you in mind.
Are your products vegan?
Yes, all our products are vegan. Full ingredient lists are available on each product page.
Where are your products made?
All Beauty by Ané products are custom formulated and manufactured in the United Kingdom. We work with professional cosmetic chemists and manufacturers who meet stringent UK and EU safety standards.
I’ve seen the word “perimenopause” on your site. What does that mean?
Perimenopause is the transitional phase before menopause when your hormones -particularly oestrogen - begin to fluctuate and decline.
It can start in your mid-30s to early 40s and last several years.
During this time, many women notice their skin becoming drier, more sensitive, less resilient, or developing new concerns like uneven tone or texture changes.
Our products are designed to support skin through exactly these changes.
Products & Ingredients
What products do you sell?
Our current range includes four core products: the Radiance Reveal Cleansing Balm - an oil-based cleanser that melts away makeup while nourishing your skin barrier;
Glow in a Bottle Face Oil - a nutrient-rich facial oil for hydration, radiance, and barrier support; t
he Exfoliating Acid Toner - a gentle acid exfoliant with AHA, BHA, and Tranexamic Acid to boost cell turnover;
and our Double-Sided Muslin Face Cloths - dual-texture cleansing cloths for gentle daily exfoliation.
What’s in the Radiance Reveal Cleansing Balm?
Our cleansing balm is formulated with a blend of nourishing plant oils, antioxidants, and soothing actives designed to dissolve makeup, sunscreen, and daily grime without stripping your skin’s natural barrier.
It’s particularly effective for skin that’s become drier or more sensitive during perimenopause.
The full ingredient list is available on the product page - and you can click here to read more about Radiance Reveal Cleansing Balm, its ingredients and skin benefits.
What’s in Glow in a Bottle Face Oil?
Glow in a Bottle is a carefully blended face oil combining lightweight, fast-absorbing plant oils rich in essential fatty acids, vitamins, and antioxidants.
It’s designed to reinforce your skin’s lipid barrier - which weakens as oestrogen declines - while delivering a visible, healthy glow.
It’s non-greasy, fragrance-free, and suitable for all skin types including oily and combination.
What acids are in the Exfoliating Acid Toner?
Our toner contains a synergistic blend of 5% AHA Complex (Glycolic, Lactic, and Malic Acids) to dissolve dead skin cells and boost radiance; 2% Tranexamic Acid to target discolouration and sun spots, and Betaine Salicylate (BHA) to help clear pores and address congestion.
It’s formulated to be effective yet gentle enough for changing, sensitised skin.
What are the muslin face cloths made from?
Our face cloths are dual-sided: one side is soft muslin for gentle daily cleansing, the other is a slightly more textured weave for light exfoliation.
They’re made from 100% organic cotton muslin on one side and microfibre on the other and are reusable - simply machine wash after use.
They were designed to give you a professional-level cleanse at home, and they’re the perfect companion to our Cleansing Balm.
Do you have full ingredient lists available?
Yes. The complete INCI ingredient list for every product is displayed on its product page.
Skin Concerns & Suitability
I’m in my 30s. Is it too early to use your products?
Not at all.
Our products are designed to support skin from the mid-30s onwards. Starting barrier support and gentle exfoliation early is one of the best things you can do for your skin long-term.
I’m in my 60s. Are your products still suitable?
Absolutely, many of our customers who have been for us for some time are in the 60s an beyond.
Our formulations are designed to stay relevant and effective across decades - from the mid-30s into the 60s, 70s, and beyond.
The core skin needs we address (barrier support, hydration, gentle renewal, protection) don’t stop being important after menopause.
Your skin continues to benefit from these ingredients regardless of age.
I have sensitive skin. Can I use your products?
Our products are formulated with sensitised skin specifically in mind.
During perimenopause and menopause, increased skin sensitivity is one of the most common changes.
Our Cleansing Balm is barrier-protective rather than stripping, the Face Oil is fragrance-free and non-comedogenic, and the Acid Toner is formulated to be effective at gentle concentrations.
That said, we always recommend patch testing any new product.
Please be aware in particular if you have a known sensitivity to essential oils as they are present in the face oil and cleansing balm in very small amounts.
I have oily or combination skin. Will the face oil make me greasy?
This is one of the most common concerns we hear, and the answer is no.
Glow in a Bottle is formulated with lightweight, fast-absorbing oils that actually help regulate sebum production rather than adding to it.
Many customers with oily or combination skin tell us it’s the first face oil they’ve loved. It absorbs in under a minute and works beautifully under makeup.
Can I use your products if I’m on HRT?
Yes.
HRT addresses hormonal changes systemically, while our skincare supports your skin topically with barrier repair, hydration, and gentle renewal.
Many of our customers use HRT alongside our routine. We have a detailed blog post on HRT, topical oestrogen, and skin - have a read on our blog if you’d like to learn more.
Can I use the Acid Toner if I already use retinol?
Yes, but we recommend using them on alternate evenings rather than layering them in the same routine.
Both actives encourage cell turnover, and using them together may cause unnecessary irritation - especially if your skin is already more sensitive due to hormonal changes.
Our blog has a full guide on building a routine with active ingredients.
Are your products suitable during pregnancy or breastfeeding?
Our products have been independently assessed to be safe during pregnancy. Cleansing Balm, Face Oil, and Muslin Cloths are generally considered safe during pregnancy and breastfeeding.
We always recommend checking with your midwife or GP before introducing any new skincare during pregnancy.
You may also feel that your skin is more sensitised as a result of hormonal changes so always make sure to patch test and introduce any new products slowly and one at a time.
Your Routine
What order should I use the products in?
For a morning routine: Cleansing Balm (with muslin cloth), Face Oil, then SPF.
For an evening routine: Cleansing Balm (with muslin cloth), Acid Toner (2–3 times per week), then Face Oil.
The key principle is cleanse first, treat second, the oil to seal everything in. This is a basic outline routine - but every Ané product is also designed to fit into your existing routine alongside any other products.
How often should I use the Acid Toner?
We recommend 2–4 times per week, ideally in the evening - and with sun protection in the morning.
This gives your skin the benefits of gentle exfoliation without overdoing it. If your skin is particularly sensitive, start with once a week and build up gradually.
More is not better with acid exfoliation - consistency at a gentle frequency is what delivers results.
How much face oil should I use?
Three to four drops is all you need, but you will quickly work out what is best for your skin. Sometimes it's a little bit less, sometimes a little more.
Warm the oil between your palms, then press gently into slightly damp skin (right after cleansing or toning).
A little goes a long way. One bottle of Glow in a Bottle typically can 2–3 months with daily use.
Can I wear makeup over your products?
Yes. Both the Cleansing Balm and Face Oil create an excellent base for makeup. The Face Oil in particular absorbs quickly and leaves skin hydrated and smooth — many customers tell us their foundation sits better over it than over any primer. Just allow a minute for it to absorb before applying makeup.
Do I need all four products, or can I start with one?
You can absolutely start with just one product.
you’re choosing a single starting point, we’d recommend the Glow in a Bottle Face Oil - it addresses the most universal concern (barrier support) and the results are visible quickly. Our beloved cleansing balm is also a great option to start with.
That said, the products are designed to work together as a system, and most customers find the full routine delivers the best results.
How long before I see results?
This depends on the product and your skin.
The Face Oil typically shows visible hydration and glow within 1–2 weeks, but you may feel an improvement in as little as 3-4 days depending on your skin.
The Acid Toner shows improvements in texture and brightness within 3–4 weeks of consistent use (remember: 2–3 times per week).
Deeper changes to discolouration, firmness, and tone can take 8–12 weeks. We have a full blog post on realistic skincare timelines if you’d like the detailed science. learn more.
My skin feels different since I turned 40. Where do I start?
You’re not imagining it - hormonal changes genuinely affect your skin’s barrier, hydration, and renewal rate.
Start with two things: a gentle, barrier-supportive cleanser (our Cleansing Balm) and a face oil to restore lipids your skin is losing (Glow in a Bottle).
These two steps alone can make a remarkable difference.
Once your skin feels more settled, introduce the Acid Toner for brightness and tone.
Our blog is packed with science-backed guides on exactly this topic.
Orders & Shipping
Where do you ship to?
We ship throughout the United Kingdom and internationally. UK delivery is our primary focus and fastest service. International shipping is available to most countries - rates and estimated delivery times are calculated at checkout. Customs fees vary from country to country and is something to be aware of as this is not a cost that we can cover.
How much does shipping cost?
UK delivery is free on orders over £40. For UK orders under £40, a flat rate of £4.45 applies. International shipping rates vary by destination and are displayed at checkout before you complete your order.
How long does delivery take?
UK orders are dispatched 7 days a week via expedited Amazon Logistics. UK Mainland deliveries typically arrive within 1 working day; Channel Islands, Northern Ireland and the Highlands can take 2 to 4 working days.
International delivery times vary by destination and carrier, typically 7 to 21 working days. You’ll receive a dispatch confirmation email with tracking information once your order ships.
Discount Codes & Offers
Do you have a discount for first-time customers?
Yes! Sign up for our newsletter “The Age Strong Edit" and you’ll receive a 15% discount code or your first order. You’ll also get science-backed skincare tips, new product announcements, and exclusive content delivered to your inbox. Just scroll down to the bottom of this page where you'll find the sign-up box.
Where do I enter my discount code?
Enter your code in the “Discount code” field at checkout, just before payment. Click “Apply” and the discount will be reflected in your order total. Only one discount code can be used per order.
Do you offer subscriptions or auto-replenishment?
Not yet, but it’s something we’re working on. In the meantime, our products are designed to last - the Face Oil typically lasts 2–3 months, and the Cleansing Balm 6–8 weeks with daily use. Sign up for our newsletter and we’ll let you know as soon as subscriptions launch.
Do you do sales or Black Friday offers?
We occasionally run limited promotions, but we don’t do deep discounting or flash sales. Our pricing reflects the quality of our ingredients and formulations, and we believe in being fair and consistent with our customers rather than creating artificial urgency. Make sure to be on our email list as we always let our email community know first about any offers.
Is there a way to save on multiple products?
Free UK shipping starts at £40, which means ordering two or more products gets you free delivery. We have a few selected bundle options available which definitely create some savings and we will be adding more in future.